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frequently asked questions

What is an adventure element?

An element, or obstacle, is something you traverse to get to the other side. Each one is different. For example, you may walk across a rope bridge, go over teeter-totters, or fly on a zipline!

What is an adventure trail?

When participating, there are 6 different adventure trails, or routes, to choose from. Each is made up of different adventure elements and they vary in difficulty: beginner, moderate, and difficult.

How much is it?

Each ticket includes an equipment briefing followed by two-hours of adventure time in the park. Pricing is as follows:
10 years and older $45
7- 9 years old $35

What hours are you open?

Check out our Rates & Hours page.

Do I have to make a reservation?

Our hours of operation for walk-in visits depend on the weather and our reservations for that day. In order to guarantee your adventure experience, we highly recommend that you book in advance.
You MUST reserve your Navitat at Night experience 2 hours before nighttime tours begin. Questions? Give us a call at 855-628-4828.
If you have a large group and qualify for our Group Discount, a reservation must be made by phone.

What happens if I cancel my reservation?

Cancel your reservation any time prior to departure for a full refund

Where do I check-in?

The Navitat check-in desk is located in the Ijams Visitor’s Center, to the right of the main entrance (look for our sign and big green arrow!). Check-in for your adventure at our desk and our staff will direct you from there.

Are there any discounts available?

We offer a 10% discount for groups of 10 or more people who make reservations at least 48 hours in advance of their chosen adventure times. Considering bringing a very large group to Navitat Knoxville? Contact us at knoxville@navitat.com or 855-628-4828 to discuss options.

What can I bring with me?

While actively participating on the course, you will not be allowed to have anything around your neck or anything foreign in your mouth.
Bring your cell phone on course at your own risk.
Lockers are available at the check-in desk to safely store your car keys and other valuables while you are out on the course if needed.

Can I take my camera or phone with me?

Yes you are allowed to bring a camera or your phone on course with you, at it's own risk. We sell water-resistant camera/phone pouches for your use on course. Larger, more expensive cameras are allowed but only without the use of the neck strap unless also around the shoulder.

****Any items lost or damaged out on course are not the responsibility of Navitat or their employees.****

Are you open in the rain?

Navitat operates rain or shine, and guests regularly report that participating in the rain is a BLAST! Navitat continues to operate as long as weather is not considered threatening.

In the event of severe weather, such as lightning or sustained high winds, Navitat may close or put guests on standby. Advance notice may not be possible. If your pre-booked experience is cancelled because of severe weather, Navitat will offer a rain check or a full refund. Should severe weather occur while you are on the course, Navitat may discontinue your experience. Discontinued experiences are offered a full or partial refund that is based on the amount of time remaining on your ticket. In the event of a full park closure due to inclement weather, we update our operational status here.

I don’t want to participate, but I’d like to watch my friends and/or family. Is this possible?

Yes! Our park includes a series of trails that runs under and alongside the adventure elements. You are welcome to watch from the ground, cheer on your friends, or take pictures from the trails!

What is required of me while on the course? How physically demanding is it?

Participants should be in good health and prepared for an active experience. Full range of motion in your arms, shoulders, neck, and back is required. During your adventure experience, you will be able to choose your challenge level from easy to difficult courses. Our highly trained staff will help you in selecting courses that are appropriate to your age, skills, and comfort level.

Is the adventure safe?

You can participate with confidence knowing that you are in the hands of respected industry leaders, with safety as our priority! Navitat team members hold leadership positions in the Association for Challenge Course Technology (ACCT), the organization that sets standards for construction and operation of challenge course and zipline tours. Navitat Adventure Crew Members undergo a rigorous 30-hour technical training and must pass written and practical skills tests prior to working. Ongoing training is also required monthly.

You are always connected to safety lines while up in the trees, and your system does not allow you to be unclipped while you are at height. We like to describe the course as “low risk,” but YOU play a very important role in ensuring your personal safety! Listening to the Adventure Crew Members, following directions, and knowing your personal limits will help to ensure you have a great Navitat experience.

What should I wear?

Dress as though you are headed into the woods on a hike, and remember – Navitat operates rain or shine! Please dress for the weather. Rain jackets/pants are great, but loose-fitting ponchos cannot be worn with our safety gear. We recommend bringing layers along so that you can adjust clothing accordingly once you have arrived. Closed-toe shoes are required. Pants or long shorts are recommended to be more comfortable with our harnesses.

Do you provide all the necessary equipment?

We do. Simply come dressed and prepared for an active outdoor experience and we will provide everything you need—harness, gloves, and helmet!

RATES & HOURS

Important info to help you plan your adventure.

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REQUIREMENTS

Come prepared to have FUN! And meet these requirements.

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PASSES & DISCOUNTS

Ways to experience Navitat and save!

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FAQs

Everything you need to know for a fun and safe day at the park.

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VIDEOS

See the adventure park in action in a series of videos.

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PARTNER

We are proud to partner with Ijams Nature Center.

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